Privacy Policy

This policy explains how Shivshankar Thorat and Associates ("RWAKKA", "we", "us") handles personal information collected through this website. We aim to collect only what we need, in line with India's Digital Personal Data Protection Act, 2023, and other applicable laws.

Information we collect

• Contact form: your name, phone number and/or email address, the service you're interested in, and your message.
• Feedback form: your name, rating, the service you received, your feedback and, optionally, your email address.
• Technical data: our hosting provider may process your IP address and basic browser information to deliver the site securely and to prevent abuse (for example, limiting repeated form submissions).

This website does not ask for, and you should not send, passwords, OTPs, full PAN or bank account numbers. Customer login links take you to third-party platforms, which have their own privacy policies.

How we use it

• To respond to your enquiry and provide the services you request.
• To review feedback and improve our service.
• To keep the website secure.

We do not sell your personal information. We will not publish your feedback as a testimonial without your separate written permission.

How it is shared

Contact form and feedback form submissions are sent from your browser to Web3Forms, a form-to-email service with servers in the United States, which emails them to our team. The website is hosted by a third-party hosting provider. These providers process data on our behalf only to provide their service. We may also disclose information where required by law or by a regulator.

Cookies and analytics

This website does not use advertising or tracking cookies. If we add analytics in future, we will update this policy.

How long we keep it

We keep enquiry and feedback emails only as long as needed to respond and to meet our legal and regulatory obligations, after which they are deleted.

Your rights

You can ask us to access, correct or delete your personal information, or withdraw your consent, by emailing contact@rwakka.com.

Contact

Shivshankar Thorat and Associates
39, Kalarang, Shivprasad Hsg. Soc., Sinhgad Road, Pune – 411030, Maharashtra, India
Phone: +91 99333 34484 · Email: contact@rwakka.com